The Hosted Journey Designer Business of Inclu Travel Group
VOYA is Inclu Travel Group’s hosted journey designer business – a professionally supported network for people building their own premium and luxury travel enterprise around more personal, intelligent and inclusive journey design.
It brings together professionally educated Journey Designers with the commercial infrastructure, technology, product access, supplier relationships and expert support required to operate successfully within today’s travel industry.
VOYA Journey Designers may build and develop their own client portfolio while also receiving qualified enquiries generated through The Collection at Inclu Travel.
Every enquiry received through IncluTour, Ocean Cruise, Privé, Retreat, Grand Tour and Don’t Stop is personally supported by a VOYA Journey Designer. This creates an important connection between Inclu Travel Group’s consumer proposition and its professional distribution network: The Collection generates client opportunity, while VOYA provides the human expertise through which those journeys are designed and delivered.
A Business of Their Own. With the Strength of a Group Behind Them.
VOYA offers different entry routes for people who are new to travel, returning to the industry or already professionally established.
Each Journey Designer follows a structured pathway appropriate to their experience, combining professional education through Inclu Academy with practical business development and continuing support.
The hosted model provides access to:
- premium, luxury and specialist travel product;
- exclusive and differentiated product opportunities;
- booking and commercial infrastructure;
- technology and operational systems;
- supplier relationships and industry partnerships;
- professional education and accreditation;
- journey-design and specialist inclusivity support;
- marketing and business-development resources;
- qualified client opportunities from The Collection;
- an established professional community and Group identity.
This allows each designer to concentrate on developing trusted client relationships and creating exceptional journeys – without having to build every element of a travel business independently.
Professionally Educated. Personally Connected.
VOYA Journey Designers are equipped to understand the person as deeply as the destination.
They combine destination knowledge, inclusive intelligence and professional judgement to consider the client’s aspirations, preferences, pace, circumstances and any personal requirements that may influence their experience.
Their role extends beyond conventional itinerary planning to include:
- researching suitable destinations, accommodation and experiences;
- considering how every stage of the journey will work together;
- coordinating trusted suppliers, specialist support and equipment;
- identifying potential barriers, uncertainties or limitations;
- communicating openly and responsibly with the client;
- managing the details required to provide greater clarity, confidence and reassurance.
Inclusive by Intelligence. Personal by Design.
VOYA does not rely upon broad claims that a destination, hotel or experience is “fully accessible”. Accessibility means different things to different people, and few journeys are entirely without barriers.
Instead, VOYA Journey Designers ask better questions, seek more meaningful information and assess suitability in relation to the individual traveller.
Where uncertainty or limitations remain, they communicate them honestly. Where thoughtful planning, trusted local support, specialist equipment or a different approach may create possibility, they explore those options intelligently.
For travel and hospitality partners, VOYA provides a professionally educated distribution network capable of representing suitable products responsibly and connecting them with a valuable, underserved client market.
For aspiring and established travel professionals, it provides the opportunity to build a premium travel business with the education, product, infrastructure and support of Inclu Travel Group behind them.
For Inclu Travel, it provides the professional network through which The Collection is personally designed and delivered.
Technology can identify options and assemble an itinerary.
VOYA Journey Designers turn possibility into a journey – and professional ambition into a travel business.