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Human-Centred Hospitality for a More Thoughtful World

Inclu Travel Group Ltd was created to help shape a more thoughtful future for travel, hospitality and lifestyle experiences – one designed with greater care for how people truly live, move, gather, rest and experience the world.

Through our collective of travel, wellness, hospitality and lifestyle brands, we combine human-centred travel design, specialist expertise and industry collaboration to create experiences that feel more welcoming, intuitive and meaningful for a broader spectrum of people.

Alongside our consumer brands, we work across the global hospitality and travel ecosystem – partnering with advisors, destinations, hotels, cruise lines, tourism organisations and operators to support more inclusive, commercially resilient and experience-led approaches to modern hospitality.

Our work spans education, accreditation, advisory and real-world implementation, helping industry move beyond compliance-led thinking toward experiences shaped around dignity, confidence, wellbeing and belonging.

We do not see inclusivity as a trend or marketing narrative.

We see it as part of what defines exceptional hospitality.

Meet the Directors

Richard Thompson, CEO and Co-founder
Richard Thompson

Co-founder and CEO

For more than 25 years, Richard has tirelessly applied his vision, knowledge, commitment and passion for making travel accessible and inclusive – everywhere, to everyone.

Richard’s journey is a heady fusion of independent exploration across 70+ countries, and half a lifetime turning adversity to his advantage after his own life-changing personal injury. Tirelessly, he has inspired and rekindled travel ambitions for those that thought their travelling days were over and turned oft-abandoned dreams into transformational and memorable reality – regardless of how complex a person’s additional requirements are, or where in the world they want to explore.

Regarded by the UK legal profession as the country’s leading inclusive travel authority, Richard is regularly called upon to provide expert opinion to the Courts. He is also in demand to educate, enlighten and inspire the industries of travel and tourism industries across the globe. And now, as co-founder and CEO of Inclu, leads a team of the worlds leading inclusive luxury hospitality and travel experts in transforming the landscape of discovery and exploration for disabled people across the globe.

Ian Carter, MD and Co-founder
Ian Carter

Co-founder and MD

Ian dedicates his time to making the world more accessible, to all. For more than 30 years he has applied his tech credentials to practical solutions and services with a specific focus on travel, tourism and online disability awareness training. Ian co-founded the Good Access Guide, Equo and Inclu Consulting and trained as an accessible travel specialist travel agent.

Alison Pearson, Director
Alison Pearson

Director

At 17, Alison sustained life-changing injuries that reshaped her future – just as they have for so many others. She understands the challenges, the pain of adjustment, and the profound journey of rebuilding a life – not only for the individual but also for their loved ones, whose lives are equally and deeply affected. Alison’s role is one of the most important in travel and hospitality today… crafting inclusive products and services with our valued partner brands and showcasing and selling them to an audience who have the ambition and resources to travel… if only we can give them trust and confidence to do so.

Evie Freeman
Evie Freeman

Director

Evie joins us as a Non-Executive Director and brings a wealth of experience from the corporate world to help guide and nurture the Inclu team. And this all came about from a chance meeting between Evie and Richard, our CEO, at the International Women in Travel & Tourism event in London in 2024.

Proven ROI

Case studies highlighting ROI

Comprehensive Support

Email and telephone support from our experienced team

Global Alliance

Working with global brands and exceptional people

Inclu Academy

Quality training delivered online, in-person and by webinar

Euphoria Retreat, Greece

“Inclu is pioneering a new era of education, connectivity, and support”

Condé Nast Traveler
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