Our Brand Family

Since 1997, the founders of Inclu have been at the vanguard of inclusive travel innovation and evolution, transforming the landscape of opportunity and the luxury of possibility for ambitious and aspirational travellers, however expansive their wanderlust and whatever their mobility, sensory, or neurodivergent exceptionality. Truly travel for ALL.

Now, in 2025 and in one transformational canvas of possibility,we take all of that hands-on experience to launch Inclu Collection, an exclusive luxury and lifestyle boutique of B2C brands to define the trajectory of this dynamic and untapped emerging market for decades to come.

Serviced by a global network of Inclu Academy trained and supported independent luxury travel designers, prospective clients are now just one click and conversation away from having their bespoke arrangements – whatever style and destination of travel and stay they choose, crafted and managed by a personal travel concierge dedicated to providing inclusive-service excellence through planning, booking and of course whilst on-location and experiencing journeys of a lifetime.

Inclu Collection is now open for business and it finally means the world. To everyone.

It’s going to be an amazing journey. We hope you will want to join us!

Alison Pearson
Director of Travel Operations

Carefully crafted to deliver genuinely inclusive luxury hospitality and travel at scale, the launch of Inclusive Luxury Travel Designers is set to transform distribution of what, to date, has been the rarefied preserve of our uniquely skilled and experienced lead team here at Inclu Group.

But not anymore, by imparting unique acquired knowledge and know-how through our exclusive Inclu Academy training, we are building, empowering and supporting a global network of Independent Contractors – already established and successful in their field, to confidently attract and service enquiries from a brand new demographic of client, assured that no matter how complex that may be, our dedicated concierge team will be there to guide and assist in converting oft-abandoned travel dreams and aspirations into life-affirming and real-world transformational experiences for their new and loyal customer base.

With the goal of welcoming 100 ICs into our global network in 2025, and doubling year on year, Inclusive Luxury Travel Designers is set to establish what will be the most important and impactful new market in decades.

With every hotel, resort and lodging featured having secured the coveted ‘Verified by IncluCare’ award for guest-inclusivity excellence, and each enquiry and booking managed by one of our world-class concierge team, clients of Inclusive Luxury Hotels can expect a new, transformational era of confidence, excitement and participation in luxury hospitality and travel.

And with detailed information for every property verified as accurate and authentic, the days of worry and trepidation, so familiar to millions of disabled travellers across the globe, well and truly confined to history.

With decades of experience at the forefront of inclusive travel and hospitality we understand just how challenging it can be to find and experience genuinely accessible and inclusive restaurants, bars and amazing places to meet.

So we’ve stepped up to the plate and launched Inclusive Luxury Table.

Complementing our hotel and lodging platform, Inclusive Luxury Hotels, means that whatever their physical, sensory or neurodivergent exceptionality, guests can dine, drink, socialise and do business in the knowledge their hosts have manifested a commitment to creating as inclusive an experience as possible.

This provision can include step-free access into and around featured venues, accessible washrooms, space to manoeuvre and to sit comfortably at a table for guests who use wheelchairs, menus and information in alternative formats, adaptive aids and sensitive and disability-aware front of house staff to welcome and serve every guest with confidence and sensitivity.

Time was, when cruise liners were strewn with barriers that made life at sea extremely challenging for anyone with reduced mobility or additional sensory or cognitive requirements. But not anymore. Those ships have sailed. Today’s new-generation vessels are essentially barrier-free offering every passenger the opportunity to enjoy and experience an almost endless variety of dining, activity, relaxation, entertainment and discovery – onboard and ashore.

Add to this, the pleasure of visiting multiple destinations but unpacking just once, paying one holiday price and enjoying so much value, a selection of cruise lines and vessels to suit families, friends, sun-seekers, adventurers and intrepid seven-seas wanderers and expeditioners, and it is easy to understand why a cruise holiday is increasingly recognised as the perfect choice for millions of disabled people across the globe.

And with an ever growing selections of stunningly beautiful cruise ships offering spacious, fully accessible cabins and suites, plying the seven seas in the fine style, it’s perhaps not surprising that we have long been passionate advocates of this style of travel and indeed recognised by the cruise industry as champions of inclusivity in the luxury and ultra-luxe cruise market. So, whether new to cruise or salty sea hands the Inclusive Luxury Cruise team ensures our clients are matched with the perfect ship, itinerary and indeed everything they may ever need for the perfect cruise holiday – including flights, accessible transfers and shore excursions and if required mobility equipment and aids.

Anchors away!

Finding, booking tickets and experiencing, for real, the unique pleasures of iconic music and sporting events across the globe can be difficult for anyone. But when barrier-free entry, authentically inclusive hospitality and space with a view is essential, things can become an insurmountable challenge.

Well not any more.

InBox is the new events and entertainment speciality service from Inclu Travel. So whether it’s VIP viewing at the footy or F1, superlative executive suites for Swifties, ringside in Riyadh or strawberries and champagne at Centre Court, let the InBox team arrange that very special, perhaps once in a lifetime experience.

Hospitality and tickets for sure, but the entire travel package if you so wish – inclusive accommodations, land, sea or air transport, accessible transfers to and from events and more.

Welcome to TiLT, the magazine of luxury and upscale-lifestyle hospitality, travel and leisure. A member of the Inclu brand family, we aim to make TiLT the number one read for news, views and inspiration – for aspirational and experienced travellers and the industries that strive to welcome, serve and delight them.

Edited and managed by our very own, San Francisco based, Jan Bonville, we’re aiming to launch the ‘full’ TiLT magazine in May 2025. But we invite you right now to enjoy a flavour of what’s to come with a selection of Jan’s back-story of adventure and inclusive journeys, including trips to Africa, Borneo and French Polynesia.

Created by our team of academic, travel, tech and training experts, Inclu Consulting is the strategy, education, marketing and universal design arm of Inclu Group.

The Inclusive Imperative

Many organisations are familiar with and have adopted Diversity, Equity and Inclusion (DEI) policies, practices and procedures. These are primarily workforce-focussed. But few service providers in hospitality and travel have recognised or considered their obligation to address equality of experience for their guests – what we have defined as ‘Conscious Inclusivity’ (CI) and the life-blood of any business.

The value of Conscious Inclusivity

Whilst DEI and CI are essential for any organisation to be able to claim a fully formed ESG, they are distinct from one another in terms of form, application and critically, outcomes. For unlike DEI, adopters of CI are effecting dramatic impacts on the actual guest experience and reaping their rewards in terms of brand new custom, dramatically elevated levels of guest satisfaction and gratitude and, perhaps most attractively from a commercial perspective – significant and attributable-gain. For unlike investments in sustainability and DEI, there is a direct correlation between the actions you have taken and measurable ROI.

Historically, the vast majority of the built environment, the very foundations and fabric of our hotels, resorts, restaurants, bars and event spaces have given at best a cursory nod to extreme functionality – the recognition that if we design for those with the most complex of requirement, absolutely every guest and service user will benefit.

It has been this failure to design for functionality and style, in equal measure, that has created a burgeoning global inventory of adapted bedrooms, bathrooms and other facilities that are neither attractive nor functionally optimal. A potential annual revenue value for hospitality, of billions of dollars often regarded as ‘inferior stock’, hidden from view, and in in contrast to every other accommodation type in a property, made difficult to find and book. That is not only commercially remiss but potentially discriminatory under equality legislations.

What is the Inclu Studio view?

It is that inclusive design can be completely beautiful as well supremely functional. Not only in the fixed, physical environment but in the look, feel and usability of amenities such as bathrooms, furniture, fashion, swimming pools, F&B and event spaces. In the way we present information – our websites, social media and marketing. In fact, every aspect of a guest or users experience with your organisation, property or service.

Who are these designers and creatives?

They are a rare and precious community of talent pool, and we are privileged to partner with the best. Depending on the project and requirement, we can draw on world-class architects and designers who work exclusively to Universal Design principles.

What should you do next?

Don’t even think about signing off on new-build or renovation plans until you have spoken with us. Just that one action could ensure this is a project that gets it right from the get-go. Is designed to be experienced by the entire spectrum of user diversity, removing barriers to more custom on the drawing board and not through second-best and always more disruptive solutions and costly remedial work down the line.

Now that has to be worth a call…