One unified group. One shared purpose. One collective goal.

Committed to inspiring, empowering and supporting luxury hospitality, travel and lifestyle organisations, Inclu Group proudly introduces a unified and era-defining collection of B2B and consumer brands to transform the landscape of possibility and opportunity for millions of disabled people across the globe and our industry’s capacity to welcome and delight them.

Heritage

Inclu Group may be a new name, but we are built on a peerless foundation of accumulated knowledge and understanding.

Crafted and curated by a lead team with more than five decades of professional and lived-disability experience and a proven capacity to effect real change in this massively underserved market, Inclu Group has mastered the art of turning previously unattainable travel dreams into a kaleidoscope of achievable, authentically inclusive leisure and lifestyle opportunity, whatever a client’s visible or non-visible physical, sensory or neuro-divergent exceptionality. We call it the ‘luxury of possibility’.

Pioneers of Conscious Inclusivity

Pioneers of crafting equity of experience in luxury hospitality and travel, our philosophy is enshrined in what we have defined as ‘Conscious Inclusivity’ – a paradigm shift of thinking and actions that goes well beyond the narrow focus of ‘accessibility’. Too often seen as the only measure of an organisation’s capacity to accommodate guests with disabilities, in practice ‘accessibility’ has little qualitative impact on the actual customer experience.

In contrast, Conscious Inclusivity identifies ‘facility’ – the built and physical environment – as only one facet of genuinely equitable provision. The major influence on an organisation’s capacity to welcome and delight disabled guests is instead an impeccable, personalised and consciously inclusive service, delivered by an aware, empowered and confident workforce, facilitating access to the full range of amenities and experiences that a hotel, restaurant, event and meeting space, service or destination has to offer.

Meet the team

Richard Thompson, CEO and Co-founder

Richard Thompson

Co-founder and CEO

For over 26 years Richard has tirelessly applied his vision, knowledge, commitment and passion for making travel accessible and inclusive – everywhere, to everyone. Richard’s journey is a heady fusion of forty years in the tourism industry, independent exploration across 70+ countries and half a lifetime turning adversity to his advantage after he had his own life-changing personal injury.

Ian Carter, MD and Co-founder

Ian Carter

Co-founder and MD

Ian dedicates his time to making the world more accessible, to all. For more than 30 years he has applied his tech credentials to practical solutions and services with a specific focus on travel, tourism and online disability awareness training. Ian co-founded the Good Access Guide, Equo and Inclu Consulting and trained as an accessible travel specialist travel agent.

Alison Pearson, Director

Alison Pearson

Director

At 17, Alison sustained life-changing injuries that reshaped her future – just as they have for so many others. She understands the challenges, the pain of adjustment, and the profound journey of rebuilding a life – not only for the individual but also for their loved ones, whose lives are equally and deeply affected. Alison’s role is one of the most important in travel and hospitality today… crafting inclusive products and services with our valued partner brands and showcasing and selling them to an audience who have the ambition and resources to travel… if only we can give them trust and confidence to do so.

Namai Bishop, COO, IncluCare

Namai Bishop

COO

It is with unbound privilege and anticipation that after several years of ‘under the radar’ engagement, we formally welcome Namai Bishop into the Inclu leadership team, as our COO. With an unequivocal pedigree of success and experience as a dual jurisdiction lawyer (qualified UK Solicitor / plus NY State Attorney) specialising in Intellectual Property, founder and MD of an award-winning LuxePrivé, best-in-class luxury lifestyle and bespoke travel design agency, International Editor of Yes Chef Magazine and Director at BritSpirit, a UK C.I.C. and its “Zowmelier” program, Namai is without question, perfectly qualified to elevate the World of Inclu to even greater levels of quality governance, innovation and positive influence in the industries of luxury hospitality, travel and lifestyle.

Evie Freeman

Evie Freeman

Director

Evie joins us as a Non-Executive Director and brings a wealth of experience from the corporate world to help guide and nurture the Inclu team. And this all came about from a chance meeting between Evie and Richard, our CEO, at the International Women in Travel & Tourism event in London in 2024.

Dr. Steven Breeze

Dr. Steven Breeze

Director

Steven completed a degree in Anthropology, during which time he considered cross-cultural concepts of inclusion. He later completed a PhD in the English department at Birkbeck, University of London. He also holds a second degree, in English, as well as a Master’s degree and a Postgraduate Certificate in Education. Steven’s thinking when it comes to enabling learning for all, incorporating technological innovations as well as new ways of thinking about how to ensure everyone gets the best experiences possible.

Proven ROI

Case studies highlighting ROI

Comprehensive Support

Email and telephone support from our experienced team

Global Alliance

Working with global brands and exceptional people

Inclu Academy

Quality training delivered online, in-person and by webinar

Euphoria Retreat, Greece

“Inclu is pioneering a new era of education, connectivity, and support”

Condé Nast Traveler